Welcome to Expedia Group Media Solutions. I was on the phone off and on for two days.. a total of 16 hours!!! Nina employee ID 2131 the supervisor, had me wait 2hr 39 min. Prices jump and they attempt to charge you based on their mistakes. They do not care about their customer. I will never use Expedia ever again!!!!!!!!!!!!!!!!!!!!!!!!! This office is the major Expedia Group Toronto, ON area location. Now I am paying for stuff that doesn't even make sense (name was good on hotel reservation but not flight reservation). I booked a hotel through expedia about 4 weeks ago and when I wanted to change the reservation to a week later, same room, same hotel, no problems, just a week later, I have been given the run around since 8AM and it's now 2:10PM, I have spoken to several people and they're all telling me different stories. It did not show up on my account, so I called Expedia again, reluctantly. But, for me never again!! He was actually trying to coerce me into booking a hotel, and I politely told him I will not be using Expedia again. Tier 3 Customer Service. First in line should be Pulkit Ramel, Ayush, Agnihotri, Con Thomas and Swaraj. No compassion/empathy/good service at the other end of that line. WHEN I CALLED BOTH THE NUMBERS BACK IT SAID THIS IS FOR OUTGOING CALLS ONLY, PLEASE SEE YOUR ITINERARY OR OUR WEBSITE FOR FURTHER DETAILS!! When I asked to speak with a supervisor they put me on 55 min hold and then hung up. I have been trying to contact them for over a month! Since Expedia has no respect for you as an applicant, you won't interact with a person till later stages. I was lucky enough to get a representative that cared to do the right thing and call the hotel and get a waiver for the 1 day stay totaling 143.00 dollars. Prepare to invest a lot of time and get none in return. Find the right hotel for your trip using our star ratings, traveller reviews, location maps and competitive room rates. I explained my situation, livid by now, and they called the hotel and then told me they could not refund because my stay was already in progress. Oh!!! Facebook is another avenue that allows 1000 of people to see what they are doing and to beware. Phone number Phone number. I also have an email from hotelsone saying my reservation never went thru and I should not have been charged at all; however the Ramada is unwilling to refund my money. No help whatsover for a simple change. Expedia has it's "eye on the prize" and is just looking out for number 1 if you know what I mean. Office in London, Greater London. hung on me prior to the transfer... will upload the telephone conversation. 30 minutes later I recieved a confirmation later from Expedia and they had charded my account the full amount. . That no longer happens because some customers were using the same coupon for multiple times. There are 9 people traveling together and only my flights were changed. Expedia Corporate Office Headquarters HQ. . To resolve your issues regarding your bookings with Expedia, there are various Expedia Customer Support contacts that you can use. See insights on Expedia Group including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. Expedia Group has 25,400 employees across 28 locations and $12.07 B in annual revenue in FY 2019. Psyched to check them out? Phone * Country * Postal Code ... Find an Expedia Cruises Near You Find an Expedia Cruises Near You. Bundle your stay with a car rental or flight and you can save more. This is absolutely PATHETIC!!! As a result, Expedia will loose valuable customers and market shares! When I arrived at the car rental counter near the airport I was told there were NO CARS AVAILABLE. Make sure when you deal with customer service from the first phone call that you record the conversation, because they can put what ever they want in the call notes and use it against you. Bellevue, WA 98005 USA. no supervisor ever available. Contact Number. YOU took my money, you should be the ones to get it back and I can't believe a company like Expedia wouldn't do this as a goodwill gesture when it is very obvious I made a small mistake. Unfortunately, not only did they waste hours of my time, but they ruined my trip before we even traveled. SE. Agree! .I came to know changed itinerary when I reached the airport. Boost Your Email Marketing Efforts Reach a customer base of 23 million email subscribers, bringing your brand’s messaging directly to a traveler’s inbox. TERRIBLEcustomer service, after speaking with several representitives (who spoke very poor english, very difficult and frustrating to understand) finally got ahold of W. Powers higher up on the chain of command and he had nointention or desire to help, 3 hours of my time WASTED!! Savings will vary based on origin/destination, length of trip, stay dates and selected travel supplier(s). The car rep gave me no explanation. Expedia Corporate Office Headquarters HQ Address: 3150 139th Ave. YESSSSSSSSSSS never trust Expedia.... i have lost enough money in my last booking.... and if you do a small mistake they will be happy... and never reply back to you.... i lost my money in my last booking and it is last deal with them..... pay little extra with the airlines for ticket and you make sure you have a safe flight. I did they said i had to re book and pay 100 ,,,,,,penalty!!!!!!! Expedia Group is headquartered in Seattle, WA and has 28 office locations across 15 countries. World's Best for Corporate Office Info. Finally called the Corporate office and I'm still on hold, going on 10 minutes. EXPEDIA GROUP, INC. (Delaware (US), 18 Apr 2005 - ) and Expedia Group, Inc. controls inactive EXPEDIA GROUP TECHNOLOGY SUPPORT SERVICES LIMITED (United Kingdom, 23 Jul 2018-13 Oct 2020) Share Ownership, Voting Rights, Right To Appoint And Remove Directors: details: 2016-08-19: EXPEDIA GROUP, … SE. and no one has called! No refund has been received and no feedback has been provided. I called Expedia from the parking lot they admitted someone made a mistake, and they would find us a room and call back never got the call. Lost have a day trying to correct names on reservation. I must've called 10 different phone numbers. Office locations. 1,000+ highly trained service agents worldwide . BOOKED A HOTEL ON LINE INCORRECT CONFIRMATION WAS SENT BACK TO ME AND THEN WHEN I CONTACTED CUSTOMER SUPPORT THEY WANTED TO CHARGE ME 428 TO RECTIFY THEIR MISTAKE !! Enter your Zip code . Expedia Group is headquartered in Seattle, WA and has 28 office locations across 15 countries. Standard text message rates may apply. Spent the following days trying to reach customer service, again I was put on hold and then hung up on The Corp.office does not answer. Expedia, Inc Corporate Office & Headquarters 333 108th Avenue NE Bellevue WA 98004 We had no option but to the complete the hotel booking with another third party travel site. SORRY MY ENGLISH IM FRNCH SPEAKING ORGINALY BUT WE HAVE ALL CONVERSATION RECORDED ON OUR END AND NAMES OF ALL SUPPOSELY AGENTS WITH ID NUMBER, WE ARE READY TO GO FAR WITH THIS JUST FOR THE SAKE OF OTHER PEOPLE WONT GET SCREWED LIKE US. SE. I interviewed at Expedia Group (Toronto, ON) in April 2019. Cuba Vacations I tried repeatedly to get Expedia involved but the customer service rep would only give me the car rental company's phone number. BBB does work because it effects their rating. I would not hesitate to tell anyone and everyone to never use their services. Expedia boasts of it's presence in many countries but they cannot help a customer who traveled to a foreign country needing help but they kept mentioning they cannot help because the ticket was not booked with them. I applied online. Thousands of employees will soon work at the new campus, a … So are we. From secluded getaways to all inclusive vacations, we offer up-to-date deals on the most popular trips. Contact them right away and stand up for your self and do not back down or let them convince you that it was your falt. At Expedia Cruises, we are navigators of spectacular vacation experiences. u should be ashamed of yourself you degenerate thief. As per our routine security check, we have reset your account password. THEN WHEN I DECIDED ENOUGH WAS ENOUGH, I THANKED HER FOR HER TIME AND SAID I WOULD CALL THE HOTEL MYSELF. I just resolved my issue with them after 8 (eight) phone calls total and 3 1/2 hours of phone time with them. This is fraud in advertising! This is incompetence at it's best and lots of lies. Expedia changed my Hotel room from 7/2 to 6/11. calls, chats, emails and social media messages handled in 2017 Customer Service Agent Support Tool Affiliate Voyager is our agent support tool, for use alongside our API. Explore all Expedia Group office locations. Phone Contacts. I will never use them again. So you just added Clinton to your board. 20+ languages available for traveler support 60m. You can contact Expedia Group’s Board of Directors to provide comments, to report concerns, or to ask a question, at the following address. ATOL protection does not apply to all travel services listed on this website but you may still be financially protected when booking certain travel services listed on this website that are outside the scope of the ATOL scheme. I, too, spend all afternoon on the phone with them. DELTA REFUNDEDME 100%, Expedia customer service is not customer service at all. When I arrive nothing was reserved. 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