It sounds like your TV is not set on the correct ratio, which is 16:9. They are being neutralized at the source, and Comcast has an internal communication problem. If you are connecting to the TV via HDMI, you can adjust the TV screen display size by going into the TV menu under Picture, or Advanced Video and changing the TV Aspect ratio between Normal or Wide. A guide to the various options for changing the picture size. Now, it sounds to me like they received a new HD cable box from Comcast a few months ago, and now their picture does not fit the screen correctly. Change Picture Size on Samsung TV To Fit Screen With This Easy Guide The big reality is that your Samsung LCD television is not designed to fill every picture on the entire screen. When I use your screen mirroring app on my Mac or MacBook the image doesn’t cover the whole TV screen. Fine - Full. Zooming in results in a washed out picture. Portable Game 1 It automatically selects the best display size and orientation as per its pre-programmed logic unit. By this I mean if my dad is watching baseball on ESPN, the top of the screen where they might show the score is cut off, and the scroll along the bottom is mostly cut off. Enlarges the picture horizontally, while fitting captions in the screen. I do not accept that, but it does explain why complaints aren't being heard. Follow these instructions to adjust the screen size: Check the TV menu and home screen. The picture is cut-off, stretched, zoomed, or doesn't fit the screen due to the type of signal the input or source sent to your TV. Click on Menu and go to the Home screen. At lower resolutions, such as 800 x 600 pixels, fewer items fit on the screen… Unfortunately, this has nothing to with our app and we cannot change this. I got comcast cable and the picture on all the channels is too big for my tv screen. Step 1: Power cycle the TV. Unplug the power cord from the outlet or the wall (whichever is more accessible). If the picture looks stretched or distorted, the TV may require repair. Screen resolution refers to the clarity of the text and images shown on the screen. A guide to the various options for changing the picture size. The following steps will help you diagnose whether your issue is a problem with the TV or the device broadcasting the picture. Then, select Settings, and then Advanced Settings. It is NOT a 4:3 picture with black bars on ether side. (My guess is that your TV is set to the 4:3 ratio, which would explain why the picture does not fill the entire screen.) How can I solve this? Not Applicable. Displays a 4:3 picture in its original size. Stretches a 4:3 picture horizontally, to fill the 16:9 screen. I have just the basic comcast box and I have an old box tv from like 2001. How to fix screen / picture / display issues. Not Applicable. So this is the new normal? All HD programs' pictures are a 16 X 9 aspect ratio, and since that's the shape of the TV screen, the picture should fit perfectly with very little overscan (stuff cut off on the edges).If your TV isn't doing that, it means that either the set top box hasn't been told that you have a 16 X 9 screen or you have selected a zoom mode on the TV. They also appear smaller so more items can fit on the screen. Let’s say you are mirroring the screen of a 2012 13 inch Macbook Pro. Fine - Normal. Because our app mirrors exactly the screen of your Mac on your TV. Fortunately, there is an easy way to fix this. Side bars are shown to fill the 16:9 screen. OK, let's start with the HD picture first. My tv menu alone doesnt have an option to adjust the screen size however I know it is possible because they were able to make the picture fit to my screen when I had directv. All modern TVs have the ability to scale a SD signal up to fit the screen properly, provided they are actually sent a 480 SD signal. 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